Providing for the best customer service is the goal of every employee at Hillcrest. Staff members strive for a standard that reflects the highest quality of life for every resident. We also offer a monthly Resident Council Meeting where everyone’s input is welcome and appreciated. Hillcrest provides support for family members and enjoy hosting them at special events. Call 224-577-0114 for more information.

Admissions Department

Our highly trained Admissions Department focuses on making transition to Hillcrest for our new residents and families. They provide a wide range of services that include coordinating the admission process, reviewing healthcare coverage and benefits, determining appropriate level of care needed and assistance with the Medicaid process.

Social Services Department

Our Social Services Department provides a wide range of services including strengthening family relationships, working on interpersonal and emotional issues, assisting with the processes of aging as well as coordinating discharge plans.